May 08, 2020

10 Questions to Ask Yourself About Your Culture

In our business, we hear a lot about restaurant DNA.  What we know about viruses is that they hijack DNA and make changes to it so it will survive and replicate. Covid-19 has painfully inserted itself into your business; the adaptable and…

April 29, 2020

5 Good Reasons Why Covid-19 Will Kill Cash in Restaurants

Cash transactions in most restaurants were already on track to represent less than 10 percent of sales.  It is time to remove cash transactions from the restaurant experience, and here are the 5 reasons why.

  1. Dirty Money-Money is filthy, and it…
April 27, 2020

With the opportunity to reopen our restaurants and quickly, we would all like to get back to operating and working in our restaurants. Is being the first to rush to open in the best interest for your team, your guests, and your business? There are so many variables to…

April 12, 2017

It is essential to identify team members that will successfully move your organization forward, deliver results and fit in with the team dynamics; you have to begin with the end in mind.  Every new employee should have the potential to improve your team’s dynamics and performance in order to…

April 12, 2017

Hey Business Leader it’s time to look in the mirror. The reflection staring back at you is the pivotal driving force of your team’s cultural environment. What does the reflection reveal? In this blog, we are going to reflect upon your team and your leadership. Thoughtfully review the following…

April 12, 2017

Find people doing the right thing.

My articles start with self-evaluation and team reflection. Reflection is the first step to making change. It initiates the awareness that keeps you in tune with your performance. So take a moment and evaluate how you spend your day:
Do you seek out opportunities focusing…

April 12, 2017

Imagine that you are the GM of a NFL team seeking talented, new players to drive your team to the Super Bowl in the upcoming season.  What steps would you take to succeed in the hiring process? All the information you need to know is provide from a piece…